Welcome to The Sofa Shoppe. By accessing or shopping on our website, you agree to the following Terms & Conditions. These terms are designed to ensure transparency and a safe shopping experience for all customers.
1. General Use of Website
This website is owned and operated by The Sofa Shoppe.
By accessing or using this website, you confirm that you are at least 18 years old or using the site under parental/guardian supervision.
We reserve the right to modify, update, or discontinue any part of the website at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the updated Terms.
2. Product Information & Availability
We strive to provide accurate product descriptions, images, and pricing. However, minor variations (color, texture, dimensions) may occur due to photography or screen display differences.
All products are subject to availability. If an item is out of stock after purchase, we will notify you and provide alternatives or issue a refund.
Prices and offers may change without notice. Promotional offers are valid only during the specified time.
3. Orders & Acceptance
Placing an order on our website does not guarantee acceptance. Orders are confirmed only after successful payment and verification.
We reserve the right to refuse or cancel an order due to stock issues, payment failures, incorrect pricing, or suspected fraudulent activity.
Once an order is placed, cancellation requests will be accepted only if the order has not been processed or shipped.
4. Pricing & Payments
All prices are displayed in [INR] and include applicable taxes unless otherwise stated.
Payment must be made at checkout using our secure payment gateways (credit/debit cards, UPI, wallets, net banking, etc.).
We are not responsible for additional charges imposed by your bank or payment provider (such as transaction fees or currency conversion rates).
5. Shipping & Delivery
Delivery times are estimates and may vary depending on your location and courier partners.
The Sofa Shoppe is not responsible for delays caused by third-party logistics, natural events, or incorrect address details provided by the customer.
Customers are responsible for providing accurate shipping information. If a delivery fails due to incorrect details, additional re-shipping charges may apply.
Risk of loss passes to you once the product is delivered to your specified address.
6. Returns, Exchanges & Refunds
- Products must be returned in original condition, unused, and with packaging intact within 7 days of receipt.
Certain items such as customized, clearance, or final-sale items may not be eligible for return.
Refunds (if applicable) will be processed to the original payment method within 30 days.
7. Warranties
Furniture items may come with a manufacturer or store warranty (details provided on product pages).
Warranty does not cover: normal wear & tear, misuse, neglect, improper installation, or damage caused by external factors (water, fire, accidents, etc.).
Warranty claims must be supported with proof of purchase.
8. Intellectual Property
All content on this website (logos, product images, designs, text, graphics, videos, layout) is the intellectual property of The Sofa Shoppe or its licensors.
Unauthorized use, reproduction, or distribution of our content without prior written permission is strictly prohibited.
9. User Responsibilities
When using our website, you agree that you will not:
Use the site for fraudulent or illegal purposes.
Attempt to hack, interfere, or disrupt site security.
Upload harmful or malicious software.
Post false reviews, defamatory content, or misleading information.
10. Limitation of Liability
The Sofa Shoppe shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our liability, in any case, will be limited to the purchase price of the product in dispute.
11. Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only.
We are not responsible for the content, policies, or practices of external websites.
12. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of [India/Madhaya Pradesh].
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Bhopal, Indore/Madhaya Pradesh].
We encourage customers to first contact our support team to resolve disputes amicably before pursuing legal action.
13. Termination
We reserve the right to suspend or terminate your access to our website if you violate these Terms & Conditions.
14. Contact Us
If you have questions about these Terms & Conditions, please contact us:
📧 Email: sales@digiliteinfo.com
📞 Phone: (+91) 9993318131
🏬 Address: Plot No. 172, near St. Montfort Senior Secondary School, Patel Nagar, Bhopal, Madhya Pradesh 462022